AUXS Safety App Daily Health Screenings

List of 24 frequently asked questions.

• Do remote learners need to complete the AUXS Safety App each day as well?

  Posted 9/2/20
  
  Yes, we are asking that parents of all HT students, including those who are learning remotely, submit a daily health screening for their child. With completion of the app for each child, we are able to offer remote learning students the opportunity to participate in athletics and other HT clubs/events on campus. Furthermore, we would like all parents and students to be in the habit of completing this screening daily to ease the transition for those who plan to return to campus for in person learning during the school year.

• Why do we have to complete a daily health screening to be able to come to campus?

  Posted 8/19/20
  
  Daily health screenings are critical to HT being able to keep the community safe. Parents will complete the screening at home, answering the health related questions in the AUXS Safety App that will determine if the student is eligible or ineligible to come to campus that day.   The cooperation of each and every parent and student is vital.

• Why did you choose to implement the AUXS Safety App? 

  Updated 9/4/20
  
  Holy Trinity chose the AUXS Safety App because it helps identify and reduce potential risk exposure. The platform was selected due to its ongoing relationship with NAIS (National Association of Independent Schools) and FCIS (Florida Council of Independent Schools). The app is used by more than 30 independent schools across the United States.
  
  Prior to selection, we spoke with leadership at other schools who have used AUXS products in their schools. Partnering with a company whose mission is to keep students safe in a variety of circumstances, including COVID-19, is aligned with our Health and Safety plan for HTEA. In addition, we have consulted with Health First Information Technology personnel at the local level to tap into their expertise in relation to screening procedures and software. 

• I didn’t get the welcome email from AUXS Safety app.

  Posted 8/26/20
  
  

  Please ensure your welcome email is not in your spam/junk folder, then contact us at appsupport@htes.org, and we’ll be happy to resend your invite.

  
  

• Do both parents need to download the app?

  Posted 8/26/20
  
  

  If only one parent will be completing the daily screening, the other parent does not need to download the app.

  
  

• Do students need to download the app?

  Posted 8/26/20
  
  

  No. Students will not be issued an account. Their safety pass will be emailed to their school account upon completion of the daily screening by their parent.

  
  

• How will my student receive their safety pass?

  Posted 8/26/20
  
  

  For students in grades 5–12, a safety pass will be delivered to their school email address. Students will not receive a text confirmation.

  
  

• My student drives to school. Can they complete the daily screening themselves? If so, do they need their own account?

  Posted 8/26/20
  
  

  It is recommended that the responsibility remain with the parent to complete the screening; however if they wish to delegate the task to their student, we cannot prevent them from doing so.  Students will not be issued an account.

  
  

• What if my child doesn’t have a cell phone or does not have it with them one day?

  Posted 8/26/20
  
  

  For Lower School students, and any Upper School students without a cell phone, the parent would need to show the green safety pass at drop off. For students who drive themselves, they will need to ask the Health Screening proctors at drop off to contact the school nurse or administrator to validate their safety pass.

  
  

• Do I (or does my child) need to show the email at the gate/carline, or is the text message sufficient?

  Posted 8/26/20
  
  

  For ease and speed of admitting students to campus, we prefer the green safety pass from the email, but will accept the text acknowledgment if the parent or student cannot produce the green safety pass.

  
  

• Why did you switch from the Ascend application to AUXS Safety App?

  Posted 8/19/20
  
  After initial beta tests of the Ascend app over the summer, it did not prove to be as complete and reliable as needed; therefore, so we have engaged with a more robust and user-friendly AUXS system.

• Does it connect to GPS contact tracing apps on phones or onCampus parent information?

  Posted 8/19/20
  
  AUXS Safety App allows the parent to select location services on or off at the time of registration. AUXS Safety App does not connect to other HT systems, like onCampus that contain personal information. It is a stand-alone system that is used solely for daily health screenings.

• What should I do if I am having trouble accessing my AUXS Safety App profile or can’t complete my daily medical screening?

  Posted 8/19/20

  
  

  Contact the AUXS technical support team at (610) 580-2300 or nmassaro@auxs.org or cambrosio@auxs.org if you are having technical difficulties related to completing your screening. If the parent made an error while completing the daily health screening that you would like to address, please contact:

  • Lower School: Tiger Welcome Center, lsfrontdesk@htes.org or 321-723-8323, ext. 200 
  • Upper School: Nurse Emily, etotre@htes.org or 321-723-8323, ext. 301 

  
  

  Please be patient while awaiting a response as our health staff addresses individual questions and concerns each morning.

• How do I start using the AUXS Safety App?

  Each parent will receive a "Welcome to Safety App" email from AUXS with detailed instructions on how to download the app from the app store onto their device. The welcome email contains a temporary password to be used along with your email as your username.
  
  The app will walk you through changing your password, or you can reference the "How to Change Password" page in this Quick Reference Guide.
  
  

• I forgot my username/password.

  Posted 8/19/20
  
  Users should first try the “Forgot Password” link below the login prompt in the app. If you continue to have difficulty, contact the AUXS Safety App/AUXS technical support team at (610) 580-2300 or nmassaro@auxs.org or cambrosio@auxs.org.

• Do I really need to do the AUXS Safety App daily health screening every weekday and even when I am not on campus? Why?

  Updated 9/2/20
  
  Yes, the AUXS Safety App daily health screening must be done accurately every weekday to provide the greatest likelihood for us to keep students on campus, every day. HT believes that along with 6 feet of physical distancing and face covering usage, this is the best way to ensure our campus is safe and open for learning to happen face-to-face.
  
  In terms of remote learners, we are asking that parents of all HT students, including those who are learning remotely, submit a daily health screening for their child. With completion of the app for each child, we are able to offer remote learning students the opportunity to participate in athletics and other HT clubs/events on campus. Furthermore, we would like all parents and students to be in the habit of completing this screening daily to ease the transition for those who plan to return to campus for in person learning during the school year.
  

• Can I complete the AUXS Safety App daily health screening the night before?

  No, AUXS Safety App daily health screenings must be completed no earlier than 5 a.m. each morning BEFORE your student arrives on campus.

• What happens if I forget to do my child’s daily health screening?

  Posted 8/19/20
  
  Upon arrival to campus, the parent or student will display their green ‘eligible’ check to HTEA staff. If a parent has not completed the screening prior to arrival, they will be asked to do so before the student enters campus.
  

• Do I have to get a medical release from a doctor for my child to return to campus when they are determined by the AUXS Safety App to be ineligible–even if I don’t think they have COVID-19?

  Please refer to the HTEA Health and Safety Plan within the Back to School Portal for detailed information about the process for returning to campus.

• Who has access to the information entered into the AUXS Safety App daily health screening?

  Posted 8/19/20
  
  HT follows FERPA and HIPAA guidance in the confidentiality of student health information. Only the HT nursing staff have direct access to the information entered into the AUXS Safety App. The HT President, appropriate head of school, and the child’s teachers can be given information as needed in order to provide the correct level of care and support for the student during their educational experience. Any other access to health information would require consent from the parent.

• What will HT do if a student or employee tests positive for COVID-19, has been in close contact with someone who has tested positive for COVID-19, or is ineligible, based on symptoms, to come to campus upon completion of the AUXS Safety App screening?

  Posted 8/19/20
  
  HT will follow the decision tree in the Health and Safety Plan. We will communicate with the appropriate members of the HT community when there are known COVID-19 positive students, employees, or visitors who have been on campus. All communications will comply with HIPAA and FERPA requirements where they apply.

• Will HT conduct contact tracing?

  Posted 8/19/20
  
  No, the Brevard County Health Department is the agency responsible for conducting contact tracing. HT will communicate as described in the question above and will assist the Brevard County Health Department as appropriate but will not conduct contact tracing.

• Will my child be disciplined for not wearing a mask when required and for not following the 6 feet of physical distancing requirement?

  Posted 8/19/20
  
  Every effort will be made to gently encourage, inform, and teach students the importance of the required health precautions. We recognize these precautions are difficult, and in many cases, uncomfortable. We also recognize there is significant diversity of opinion among our parents and employees regarding the necessity and efficacy of these health measures. At the same time, we are requiring these things for specific reasons and in direct consultation with qualified medical professionals, and if students act in ongoing ways that demonstrate a lack of consideration for what is required, we will work directly with parents to find the best ways to provide accountability for the student to follow the stated requirements.

• Whom should I contact if I have questions or concerns about the AUXS Safety App or the return to school?

  Posted 8/19/20
  
  Please contact our school nurses or the head of school for your division:

  • Lower School nurse, Betty Schwind, bschwind@htes.org
  • Upper School nurse, Emily Totre: etotre@htes.org
  • Head of Lower School, Dr. Jessica Kelce: jkelce@htes.org
  • Head of Junior High, Mrs. Melissa Euziere: meuziere@htes.org
  • Head of High School, Mrs. Cyndi Buist: cbuist@htes.org